Restaurant Experimenting with Robots

Oct 4, 2017

A hamburger restaurant that former President Obama once praised for paying higher entry-level wages will open a new restaurant. But it will be staffed by robots. In 2014 the president and vice-president ate at Shake Shack in Washington D.C. and were joined by four employees. The former president said that the place had “great burgers and pays its employees more than 10 bucks an hour.” However, a New York City location opening in October 2017 will be staffed by “robot ordering kiosks.” The kiosks will not accept cash. Customers will get a text message when their order is ready. The restaurant will staff some humans. They will be paid $15 an hour. As politicians push for higher wages, businesses will have to innovate by relying less on humans and more on machines. Fewer entry level jobs will mean fewer opportunities for employment. While the push for $15 an hour looks great, customers will likely not be willing to pay the higher retail prices required to support higher wages.